What's new

October 14, 2026 v1.307.7 Latest

New

• Security alerts for password and sign-in activity If your password is ever changed or set for the first time, we'll now let you know. You'll also receive a notice about sign-in attempts to help keep your account secure.
• Override the inferred duration unit when reviewing imports When reviewing an import, you can now override the duration unit we inferred so your hours are recorded correctly.

Improved

• Smarter, more reliable CSV imports We've made importing CSV files more reliable, with better handling of human-readable headings, title rows, delimiters, UTF-16 files, date orders, and duration units. Imports are also more resilient to malformed files.
• Clearer imports list with status explanations The imports list is now paginated and clearly explains rows that failed or stalled, so it's easier to track the status of your uploads.

Fixed

• Import review page fixes We've smoothed out rough edges on the import review page and fixed an issue where it could get stuck when opening a job that had already been removed.
• Restart a subscription after it ends If your subscription has ended, you can now start a new one without running into errors.
• Stronger sign-in security We've strengthened sign-in security across tab refocus, multiple windows, and sign-out, and tightened how web sign-ins with Google or Apple are verified.
• Cancelled Google or Apple sign-in returns to sign-in Cancelling a Google or Apple sign-in now returns you to the sign-in screen instead of back to the provider.

October 9, 2026 v1.305.5

New

• Track name shown on per-track hours logs Per-track hours reports now clearly show which track each log of hours belongs to, making it easier to review progress across tracks.

Improved

• Signature integrity checks on weekly logs Every signature's content is now checked for integrity when it's read, giving you added confidence that signed weekly logs haven't been altered.
• Guidance when your device's WebView is out of date If your device's system WebView is too old to run the app, you'll now see a clear page explaining how to update it, instead of a broken screen.

Fixed

• Separate verification per licence for dual-track associates Associates working toward two licences at once can now send a separate verification request for each licence instead of being limited to one.
• Graduation end date matches the document When a graduation is recorded, the supervisory relationship now ends on the date shown on the document, keeping your records accurate.
• Reliable upgrade from a lapsed trial Starting a paid subscription after a trial has lapsed now correctly creates a fresh subscription, so billing starts cleanly.
• Clear message when a card is declined If your card is declined during checkout, you'll now see a clear message so you can update your payment details and try again.
• Final notice after payment retries are exhausted We now correctly send the final notice when automatic payment retries are exhausted, so you're alerted that your payment method needs attention.
• Trial expiry notices reach paused trials Associates on a paused trial now reliably receive their trial expiry notice, so no one misses when their trial is ending.
• More reliable weekly digest emails A bookkeeping error can no longer hold up the rest of the weekly digest, so your summary emails go out reliably.
• Stronger protection when changing your password Changing your password now signs out your other active sessions and requires verification to set a new one, keeping your account more secure.

October 5, 2026 v1.303.4

New

• Choose the licensure track for your reports Associates can now choose which licensure track their progress reports cover, including retired tracks whose hours previously didn't appear on any document. CSV/JSON exports and the Progress Report are consistently scoped to the hours log's pathway.
• Import hours from Excel spreadsheets You can now import logged hours directly from Excel workbooks using the structured import path.

Improved

• Clearer AI-assisted import review AI-assisted import now stops cleanly at the row limit, and low-confidence rows that lack an explanation are clearly flagged for review.
• Stronger sign-in and account security Previously used devices now get their own sign-in allowance, repeated password attempts are limited per account regardless of source, and changing your password revokes device trust on your other devices.

Fixed

• Smoother import review page The review page now settles on its final status before display, avoiding a brief flicker when it loads.
• Fixed error when selecting a file to upload Fixed a Content Security Policy violation that occurred when selecting a file in the import upload area; the dropzone no longer attempts to generate a blocked preview thumbnail and shows a file icon instead.
• Consistent hour rounding across documents Hours now round using one consistent rule across all board documents, so totals match everywhere.
• Export access without a supervisor Lapsed associates who no longer have a supervisor can once again reach and download their export.
• Reliable renewal reminders A failed delivery no longer uses up your renewal reminder, so you'll still receive the reminder on the next attempt.
• No trial emails after subscribing Subscribers who have converted from a trial no longer receive trial-related emails.

September 22, 2026 v1.301.8

Improved

• More reliable imports for large PDFs Large PDF imports and AI-assisted parsing now run in the background and are split into manageable pieces, making imports of big or complex files more reliable.

Fixed

• More accurate date and duration parsing on import Import previews now catch dates and durations more accurately by figuring out the date order for each file and the time unit for each column, so your hours come in correct the first time.
• See skipped and rejected rows in the import preview The import preview now flags rows that would be skipped or rejected—such as entries outside your registration window—before you commit, so there are no surprises after import.
• Accurate hour totals in board log exports Corrected how supervised hours are totaled for board log exports so accruals follow a single licensure pathway.

September 7, 2026 v1.300.2

Fixed

• Reliable BBS PDF recognition Uploading and importing BBS PDF forms now works reliably again, with the app correctly recognizing BBS documents.

August 27, 2026 v1.299.0

New

• Renewal payment failure notices Individual subscribers are now notified when a renewal payment fails so they can update their billing.

Improved

• Keep open tabs in sync with your session Open tabs now update automatically when your signed-in session changes, keeping your account state consistent everywhere.
• Across-the-board performance improvements We made a range of behind-the-scenes speed improvements so pages, imports, and approvals load and process faster.

Fixed

• Accurate minute-based time entry When logging time in minutes mode, decimal values are now correctly read as minutes instead of hours, so your recorded time is accurate.
• Signature dates use California time Signature dates are now stamped using California time and locked at the moment of signing, so reports show the correct sign date.
• Weekly-log signatures reset on external routing When a weekly log is routed for external sign-off, any existing signatures are now cleared so approvals reflect the current version.
• More reliable date-range filtering Filtering by date now works correctly, including when you set only a start or only an end date.
• Prevent duplicate approvals Each event can now only be approved once per supervisor, preventing duplicate approvals.
• Correct approval queue date grouping on load Fixed a display glitch on the approval queue where date group headers could briefly show the wrong day (off by one) when the page first loaded.
• Accurate trial-end emails for no-card trials Trial-end emails now correctly describe both outcomes at trial expiry: if a card is on file the subscription starts automatically, and if no card is on file nothing is charged and the account pauses read-only with data preserved. The plan interval and trial-end date shown are now accurate.
• Correct default dates in pairing and pathway forms Pairing and pathway forms now default their dates correctly when opened, avoiding incorrect starting values.
• Clearer upload error messages Errors during file upload are now read and shown correctly, giving clearer feedback when an import fails.

August 20, 2026 v1.296.1

New

• New organization workspace Organizations now have a dedicated workspace bringing together your practice details, supervision, and records in one place.
• Self-serve degree date corrections Your degree date is now saved to your account and you can correct it yourself whenever it needs updating.

Fixed

• Correct navigation for org-only users Org-only users are now correctly directed to the organization version of pages, so links land where you expect.
• Access to pathway repair for associates Registered associates can now reach the page that fixes issues with their licensure pathway.

August 17, 2026 v1.292.13

Improved

• Clearer organization settings messages Improved the wording of validation messages when editing organization settings.

Fixed

• Consistent hours wording across your progress Time-tracking terminology is now clearer: the validation card and dashboard label qualifying hours as "qualifying" while "logged" is reserved for your logged total, so the same word no longer refers to two different counts across the validation card and your progress view.
• Log form prefills relationships correctly When logging hours, the form now reliably fills in the correct related details, whether the page loads fresh or from cached data.
• More complete personal data export Your data export now includes administrative actions taken on your account, giving you a more complete record.
• Accurate registration badge The registration badge now reflects your actual registration dates so its status is accurate.
• Better display on smaller screens Member names stay readable on the mobile roster, and record tables now resize to fit their space so they display cleanly on smaller screens.

August 15, 2026 v1.292.0

New

• Organizations now available You can now use organizations in Licentio, with org workspaces, onboarding, and member invites available in production.

August 4, 2026 v1.263.1

Improved

• Reduced data stored during sign-in When you sign in with an outside account, we no longer store the extra profile data from that provider, keeping your information to a minimum.

July 27, 2026 v1.255.1

New

• In-app What's New page You can now see what's changed in Licentio directly in the app, with a What's New page and a preview on the About screen.
• Archive of signed documents Stamped documents are now archived along with their signing details and your consent, so you have a reliable record of what was signed.
• Capture employment settings on verifications You can now record your employment settings and have verifications split out per setting for clearer, more accurate reporting.
• BBS weekly logs with recurring sign-off Generate BBS-format weekly logs with recurring supervisor sign-off built in, making it easier to keep your logs signed and up to date.
• Weekly unsigned-log digest for supervisors Supervisors now receive a weekly digest listing logs that still need signing, so nothing slips through the cracks.
• One-click unsubscribe for email notifications Recurring emails now include a one-click unsubscribe that lets you opt out of a specific type of notification.

Improved

• More accurate readiness status Your readiness status now reflects minimum supervised-weeks requirements and no longer stays blocked by findings that can't be resolved, giving a clearer picture of where you stand.
• Clearer pre-submission attention cards Before you submit, attention cards now spell out exactly which requirements are still unmet so you know what to fix.
• Updated to current California licensure rules Licensure requirement checks now reflect current California rules, including the retirement of pre-AB 93 rulesets, removal of the repealed LPCC 150-hour community/hospital sub-floor, the 6-hour weekly supervision-credit cap for LMFT and LPCC, an advisory SB 1024 supervisor load cap, and refined weekly-cap and registration-status handling.

Fixed

• More accurate hours and weekly caps on reports Creditable hour totals and true supervised weeks are now calculated consistently at your overall level and shown correctly on board documents, with over-cap weeks flagged accurately.
• Milestone celebrations display reliably Milestone celebrations now appear reliably once your data has fully loaded.
• Reliable disclosure and re-acceptance prompts Disclosure and re-acceptance prompts now load and resolve correctly, including on a hard page load, so you can always continue.
• Sign-offs no longer voided across pathways Supervisor sign-offs are now tied to each pathway, so editing one track no longer voids sign-offs on another.

July 21, 2026 v1.243.0

New

• 13-week supervision floor tracking Your progress now tracks the required per-credential 13-week supervision minimum, and your dashboard status reflects whether you've met that floor.
• Weekly supervisor-contact cap Supervised hours are now checked against the weekly limit on supervisor contact, helping you stay within BBS requirements.

Improved

• Per-setting weekly tier rules Weekly hour tier rules are now applied per work setting, so your requirements more accurately match where you're gaining experience.

July 20, 2026 v1.239.0

Improved

• Paged events ledger The events ledger now loads entries in pages with a "load more" option, making long histories faster to browse.
• Clearer non-qualifying hours messaging Messaging about hours that don't qualify now shows the exact figures used in the calculation for greater clarity.
• Refreshed website screenshots and content Refreshed the marketing site with updated app screenshots and an organization section grounded in the real roster.

Fixed

• Better layouts on small screens Row actions, tabs, and tables now stack and resize cleanly on narrow screens, so key pages fit comfortably on small mobile devices.
• Reliable mobile registration Fixed the one-time passcode registration flow so it now completes reliably on your device.
• Correct "validated as of" date The "validated as of" date now displays correctly.
• Fixed onboarding acknowledgment page Resolved an error that could occur when loading the onboarding acknowledgment page.

July 14, 2026 v1.230.1

Improved

• Updated Terms of Service We've updated our Terms of Service (§6.7) to disclose free-trial mechanics and remove beta wording.

Fixed

• Corrected Instagram link Fixed the Instagram link so it now points to our correct handle.